One of the things that really annoy me is when you make an appointment for a repairman to come fix an appliance and they don’t show up or call.  That happened to me last week.  I had bought a new refrigerator from Home Depot and bought the extended warranty.  The icemaker/water feature through the door stopped working, so I called the extended warranty telephone number.  They promised me that a repairman would come out on Thursday.  So I stayed home – and no one showed up, no one called.  Now I don’t mind staying home; I LIKE being at home.  But the aggravation is that they should have at least called to reschedule!  So I called them again on Friday and they apologized and asked me to call them back next week, saying that they would investigate.  Well I don’t understand what there is to investigate – just send the repairman out!  What a pain in the neck!